Telecom Regulatory Authority of India (TRAI)

  • Established in 1997
  • Established by an Act of Parliament, called the Telecom Regulatory Authority of India Act, 1997
  • TRAI is an independent regulator of Telecom Business in India.
  • Aims to regulate telecom services, including fixation/revision of tariffs for telecom services which were earlier vested in the Central Government.
  • Its mission is to create and nurture conditions for growth of telecommunications in India to enable country to have leading role in emerging global information society.
  • It also provides fair and transparent environment that promotes level playing field and facilitates fair competition in the market.
  • It also regularly issues orders and directions on various subjects such as tariffs, quality of service, interconnections, Direct To Home (DTH) services and mobile number portability.
  • TRAI also fixes or revises the tariffs for telecom services in India.

Telecommunications Dispute Settlement and Appellate Tribunal (TDSAT)

  • The TRAI Act was amended by an ordinance, effective from 24 January 2000, establishing a Telecommunications Dispute Settlement and Appellate Tribunal (TDSAT) to take over the adjudicatory and disputes functions from TRAI.
  • TDSAT was set up to adjudicate any dispute between a licensor and a licensee, between two or more service providers, between a service provider and a group of consumers, and to hear and dispose of appeals against any direction, decision or order of TRAI.