Pharma Jan Samadhan Scheme

Ministry/Department: National Pharmaceutical Pricing Authority (NPPA), Department of Pharma, Ministry of Chemical & Fertilisers
  • A web enabled system for redressal of consumers’ grievances relating to pricing and availability of medicines
  • It would serve as a robust e-governance tool for protection of consumers’ interests through effective implementation of the Drugs (Price Control) Order 2013
  • NPPA will initiate action on any complaint within 48 hrs of its receipt.
Factual Information:
  • Started in 2015

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