National Consumer Disputes Redressal Commission (NCDRC)

  • NCDRC is quasi-judicial commission set up under Consumer Protection Act of 1986.
  • It addresses grievances of aggrieved consumer for goods and services having value over Rs. 1 crore.
  • It was established in 1988 and is headquartered in New Delhi.
  • The commission is headed by sitting or retired judge of Supreme Court of India.
  • Statutory Provisions:
    • Section 21 of Consumer Protection Act, 1986 posits that NCDRC shall have jurisdiction to entertain complaint valued more than Rs. 1 crore and also have appellate and revisional jurisdiction from orders of state commissions or district fora as case may be.
    • Section 23 of Act provides that any person aggrieved by order of NCDRC, may appeal against such order to Supreme Court within period of 30 days.