SAMPANN Initiative – UPSC Prelims

SAMPANN Initiative:
  • The SAMPANN Initiative¬†was launched in 2018 by the Controller General of Communication Accounts (CGCA), Department of Telecommunications.
  • Purpose:¬†It is a seamless online pension processing and payment system for Department of Telecommunications pensioners. It provides direct credit of pension into the bank accounts of pensioners.
  • Key Features:
    • Direct disbursement of pension on a timely basis without intermediaries,
    • Single window system for complete pension process,
    • Every pensioner gets access to key information like payment history along with a login option,
    • Tracking of pension status from home encourages transparency and accountability,
    • Online submission of grievances and timely SMS alerts.
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